WE ARE HERE TO HELP
Player Support.
Questions about Epic Roots, account access or purchases? Reach us directly.
OFFICIAL CONTACT
Get in touch.
Our current support channel is email. Please include a clear description of your issue and, if relevant, your player ID or app version.
Email player support ↗Common requests
Delete my account ↗Request account and associated data deletionPurchase or refund questions ↗Guidance for Google Play transactionsPrivacy questions ↗Read our policy preparation draft
Keeping your account safe
Never share passwords, sign-in codes, refresh tokens or complete payment-card details with anyone claiming to be GameAJS support. We may ask for limited details to verify account ownership when resolving account requests.
Current development status
Epic Roots is in development and its public launch date has not yet been announced. Support capabilities will expand as testing progresses.